Ms Karen Holland is Marketing Manager for the Four Seasons Hotel UK Collection and previously worked with the Marriott International hotel group. Being part of these world famous hospitality organizations makes her a seasoned traveler with exceptionally high expectations and she knows superb luxury when she sees it. Karen and her family recently stayed at La Siesta Resort & Spa in Hoi An and we are delighted to welcome her as an EHG Ambassador.
In this edition, she shares her topline thoughts about what makes the property so special and the memories she and her family took away with them. In her opinion, two fundamental areas ensure the Resort stands out. Firstly, it is a beautiful property underpinned by great attention to detail in every department and secondly the staff. Working with the Four Seasons group Karen knows the importance of a professional team. In fact, a few decades ago the Four Seasons introduced the vision of ‘treat others how you wish to be treated yourself’ and the value of investing in its people. The same applies to EHG and La Siesta Resort & Spa. Without wishing to single out an individual, Karen thanks Selina, the family’s Guest Relations Officer who personified the team’s professionalism. Not only a delightful person but also her organization and caring attitude is an asset to the Resort. Regarding experiencing the facilities Karen highlights La Spa’s relaxing treatments, a wonderfully informative guided tour to My Son Sanctuary and a delicious Red Bean restaurant cooking class. To top it all the family’s young daughter made good friends with other children staying at the Resort, which was an added bonus.
Without a doubt, Karen has no hesitation in recommending La Siesta Resort & Spa to her family, friends and Four Seasons colleagues and she hopes to return in a few years’ time.
Such praise from a guest who works for one of the world’s leading operators of luxury hotels is certainly high-praise indeed.
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